MAURICE
PHILLIPS

HUMAN RESOURCES LEADER

Download Résumé as PDF

PROFILE

Strategic, resourceful, innovative human resources leader with a strong reputation for integrity, initiative, and a results-driven work ethic. Proven success in building high-performing teams, designing cutting-edge talent strategies, fostering employee engagement, and nurturing a positive company culture.

PROFESSIONAL SKILLS

  • Talent Acquisition & Retention
  • Employee Relations & Investigations
  • Performance Management & Reviews
  • HR Compliance & Employment Law
  • Succession Planning & Workforce Development
  • Policy Development & Enforcement
  • HRIS & ATS Implementation

EXPERIENCE

TSG REPORTING, INC.

NEW YORK, NY
FEB 2020 – FEB 2025

HUMAN RESOURCES MANAGER

  • Drive strategic HR initiatives for a leading national provider of legal and deposition services.
  • Develop, enforce, and continuously refine company policies and best practices.
  • Lead complex employee relations issues, investigations, and performance escalations.
  • Guide leadership in executing HR and talent strategies, focusing on workforce planning and retention.
  • Administer HR procedures in sensitive scenarios, including accommodations, misconduct investigations, and terminations.
  • Spearhead full-cycle recruitment and hiring, improving efficiency and candidate experience.
  • Draft and enforce company policies and practices.

I had the pleasure of working with Maurice Phillips at TSG Reporting, which later became Esquire Deposition Solutions. Maurice consistently impressed me with his rapid professional growth and exceptional abilities during his time with us. He possesses a meticulous attention to detail, ensuring accuracy and efficiency in all his tasks.

One of Maurice’s standout qualities is his proactive learning approach. He quickly grasps and applies new concepts effectively, demonstrating a strong commitment to continuous improvement. His ability to ‘read a room’ and adapt his communication style allowed him to build strong relationships with clients and colleagues alike.

Maurice excelled at prioritizing and managing multiple tasks, even under tight deadlines. He remained calm and focused, delivering high-quality results with a positive attitude. His resilience and problem-solving skills were particularly evident during the challenging office move and the COVID-19 pandemic, where he played a crucial role in maintaining team morale and productivity. Additionally, his ability to pivot when priorities changed in the business was invaluable. His growth and improvement allowed me to give him more responsibilities and advancement confidently.

Furthermore, Maurice was a 100% trusted resource for all confidential matters. He often served as a sounding board for resolving high-level employee issues, demonstrating exceptional discretion and sound judgment. His contributions were instrumental in maintaining a positive and productive company culture. He also led the operational rollout of our new HRIS system, helping modernize internal processes and improve overall HR efficiency. Maurice contributed to developing and executing a performance improvement process that brought more structure, transparency, and accountability to employee reviews and goal tracking.

I wholeheartedly recommend Maurice Phillips. He is a dedicated, talented, and reliable professional who would be a valuable asset to any organization.

Michael Rixon / TSG Reporting, CEO

NECKER MARKETING

CDMX, MEXICO
JAN 2018 – FEB 2020

CUSTOMER SERVICE MANAGER

  • Managed a Mexico-based customer service team for a U.S.-based e-commerce business, enhancing operational efficiency.
  • Supervised daily operations, ensuring accuracy in order processing and fraud prevention.
  • Hired, trained, and led a high-performing customer service team.
  • Implemented customer satisfaction strategies that improved retention and issue resolution.

SCHLEP & FETCH

LOS ANGELES, CA
DEC 2014 – JAN 2018

DIRECTOR OF HUMAN RESOURCES

  • Led HR operations for Los Angeles’ largest app-based courier and food delivery service.
  • Managed recruitment, onboarding, compliance, and retention for 120+ employees.
  • Developed labor relations strategies and enhanced employee engagement initiatives.
Headshot of Bryson Strauss

This journey with Schlep & Fetch was quite incredible, from such a modest start up to the largest delivery service of its kind in LA. We all did great work and can be very proud. I know I speak for Holiday too when I say we were so incredibly fortunate to have you along on that journey with us. You were so often the rock that made us feel like we could pull it off. I am forever grateful for your contribution. You are a great person, smart, and hard working.

Bryson Strauss / Schlep & Fetch, Co-Founder

KELLER WILLIAMS

HOLLYWOOD HILLS, CA
FEB 2012 – JAN 2015

REAL ESTATE AGENT

  • Real estate agent specializing in the ultra-luxury rental market in Laguna Beach and Los Angeles.
  • Contacted property owners and advertised services to solicit property listings.
  • Coordinated property closings. Oversaw the signing of documents and disbursement of trust funds.
  • Prepared documents such as representation contracts, purchase agreements, and leases.
  • Coordinated maintenance, emergency repairs, and damage control work.
  • Successfully mediated landlord–tenant disputes.
  • CA Real Estate License BRE: 01916101

I worked with Maurice when I was considering renting in Laguna Beach. Maurice has a great deal of knowledge about the LB market. He is very personable and took the time to listen to what I was looking for which is very refreshing. He is also very patient as I had a hard time deciding where I wanted to live, but he never made me feel pressured. I did not end up renting a place in Laguna Beach, but I would highly recommend Maurice to anyone looking to rent or buy a home in Laguna Beach.

Lisa Neitzel, CLM, PHR-CA / Regional Director of Administration - West US at Winston & Strawn LLP
NOTABLE CLIENTS
Eurowoman June 2011 Cover
Lisalla Montenegro / Model, Maybelline New York.
Headshot of C.J. Wilson
C.J. Wilson / Los Angeles Angels Starting Pitcher
Headshot of Michelle Rodriguez
Michelle Rodriguez / American Actress (Fast & Furious)

ILOVEINNS.COM

LAGUNA BEACH, CA
SEPT 2005 – DEC 2013

REGIONAL SALES MANAGER

  • Built and led a high-performing sales team, doubling company revenue.
  • Shifted revenue streams from national brand promotions to advertising sales.
  • Developed strategic marketing initiatives that improved customer engagement and retention.
Headshot of Deborah Sakach

Moe was always enthusiastic about any new duties and interested in contributing in every way possible. He launched several new projects and completed them successfully. As well, he was in charge of sales and did a fine job, thoroughly educating himself on every aspect of benefits. Honest and ethical in every way.

Deborah Sakach / CEO, iLoveInns.com
Headshot of David Sakach

Great work ethic! Maurice showed us great initiative and a willingness to think outside the box to get leads and sales. His role as a trainer for other sales team members was invaluable to the growth of the company. Helped develop a training system that we currently use to manage field sales agents.

David Sakach / CFO, iLoveInns.com

LANGUAGES

ENGLISH
Native

SPANISH
Intermediate

CERTIFICATIONS

NY Notary Public
ID: 01PH0016183

SHRM-CP
Enrolled in SHRM-CP Prep